Please note that you have 7 day grace period to make payment from the domain expiry date on your invoice. The expired fee will be charged to restore the domain after the 7 day grace period. After 20 days the domain will become available to the public to register.
Clients can cancel their services with Afrihost by logging into their client zone.
There is a thirty day domain transfer waiting period before a transfer request can be sent.
Follow up on the transfer request by giving them a call to the number listed below. Phone: +27 11 612 7200
Send a fax with your company letterhead and intentions signed by the domain owner.
Follow up on the transfer request by giving them a call to the number listed below. Phone: +27 11 575 0055 Fax: +27 11 388 6425
Phone Mweb to notify them of your domain transfer request and they’ll send you a termination form.
You need to answer the security questions before the form will be sent.
Complete the form and send it to the contact details that are on the form.
Once you have sent it make sure you follow it up with another phone call. Email: email@example.com Phone: +27 21 596 8480
Good luck with this one, it could be a long and painful process as support is very slow if there is no pressure or response from Telkom.
Send an email or a fax with your company letterhead and intent to terminate the service.
The domain owner is required to sign the termination letter
Once you have sent it make sure you follow it up with a phone call.
Email: firstname.lastname@example.org Phone: +27 80 050 0200 Fax: +27 86 030 5305
How to Set Up Email address on Outlook, Windows Live Mail, Windows 10 Mail, Office 365, Android or iPhone.
Create the email accounts in cPanel and write down your email address for username and password.
Use the email settings below to configure your account on your email program/software.
Username: your email address
Password: Use the email account’s password.
Incoming Server: mail.yourdomain.co.za
IMAP Port: 143
POP3 Port: 110
Outgoing Server: mail.yourdomain.co.za
SMTP Port: 587
IMAP, POP3, and SMTP require authentication.
*For incoming and outgoing server settings replace yourdomain.co.za with your domain name.
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