Frequently Asked Questions

.co.za domain registrations are R105.00 per year. Instant payments via PayFast or Instant EFT clear immediately, submitting the domain to the ZACR registry within seconds. Propagation across South African and global ISPs generally completes within 30 to 60 minutes.

When you purchase any annual Web Hosting or WordPress Hosting package (starting from R348/year), your first year of .co.za domain registration is 100% free. The discount is applied automatically in your shopping cart during checkout.

Yes. Transferring local domains (.co.za, .org.za, .net.za, .web.za) to us is completely free. Place a transfer order via our cart, and our automated system will send an authorization ticket to the current registrant email address. Once approved, the transfer completes with zero website or email downtime.

You are the 100% legal owner and designated registrant of the domain name. You have complete authority over your DNS records (A, MX, CNAME, TXT) and can point your domain to any nameservers or transfer away at any time.

Our servers run on CloudLinux OS using pure enterprise NVMe SSD storage arrays, delivering up to 5x faster database throughput than SATA SSDs. Resource isolation (LVE) prevents any noisy neighbors from slowing your site down, and real-time security is enforced by Imunify360.

Our Starter Hosting package includes 1GB NVMe SSD space, 20 custom domain email accounts, 5 MySQL/MariaDB databases, unlimited monthly bandwidth, free AutoSSL certificates, and full cPanel access.

Included with our WordPress Hosting (from R29/mo or R348/yr), the WordPress Toolkit allows you to install WordPress in under two minutes, test plugin and theme updates in a private 1-click staging sandbox, enforce security hardening, and manage automatic core updates.

We perform automated nightly off-site backups of all website files, databases, and email inboxes. In the event of a plugin failure or accidental deletion, your entire account or individual files can be restored to a recent snapshot directly through your dashboard.

It is a complete turnkey package: a 5-page custom mobile-responsive WordPress website, contact forms, Google Site Kit (Analytics & Search Console) setup, social media linking, 1 full year of NVMe SSD hosting, and a free .co.za domain. It is a once-off fee with no recurring monthly design retainers.

We build sites tailored to your budget: 1-Page Starter (R1,699), 3-Page Small Business (R2,199), 5-Page Standard (R2,699), 10-Page Growth (R5,299), and 20-Page Corporate Enterprise (R9,999). All built cleanly on WordPress.

Standard business websites (1 to 5 pages) typically take 7 to 14 business days once your text content, logos, and images are provided. Large catalog stores and custom API integrations generally require 3 to 4 weeks.

Yes. You receive full Administrator credentials to your WordPress dashboard and cPanel. You have complete freedom to add blog posts, update copy, swap pictures, and export your database whenever you like.

We offer three transparent WooCommerce tiers: Standard Store (R3,699 once-off, self-managed products), Pro eCommerce (R5,299 once-off, with 50 products loaded and configured by us), and the Automated Store (R7,499 once-off, with supplier data scraper and live inventory syncing).

We set up secure integrations for PayFast, Yoco, Ozow, and Paystack. Your shoppers can pay via Credit/Debit Cards, Instant EFT, Masterpass, SnapScan, and Zapper with immediate order confirmation.

Yes. We configure real-time door-to-door courier API integrations with The Courier Guy, Pudo, and Ship Logic. The shopping cart calculates accurate delivery fees based on weight/dimensions and generates shipping waybills with tracking numbers.

Our Automated Store tier uses custom scrapers and API bridges (such as Amrod product feed sync) to connect directly to your trade supplier. Your WooCommerce store automatically updates stock balances and prices without manual intervention.

OX App Suite by Open-Xchange is an affordable, privacy-focused business email and office suite. The standard OX App Suite plan is R35/user/month (or R459/year) with 10GB mailbox storage and shared calendars. The Productivity tier is R55/user/month (or R700/year) with 25GB mailbox storage, 25GB OX Drive cloud file storage, and OX Documents for editing Word/Excel-compatible files online.

Yes. OX Mail features a unified inbox. You can add your domain email (@yourdomain.co.za) alongside external IMAP accounts like Gmail, Yahoo, or Outlook so your team can manage all correspondence in one window.

Yes. Open-Xchange provides dedicated OX Mail and OX Drive apps for iOS, Android, and Windows desktop, as well as CalDAV/CardDAV synchronization for Apple Mail, Outlook, and Google contacts.

Navigate to our Bookings page and select an available time slot on our live Google Calendar. Initial consultations are complimentary and provide a dedicated 60-minute session to discuss your hosting architecture, store requirements, or redesign goals.

Appointments automatically generate an invite with a direct Google Meet video conference link. You can join from any web browser or mobile phone with full support for screen sharing and live technical reviews.