Step-by-Step: Setting Up Custom Domain Email on Android & iPhone - Knowledgebase

Connecting your custom domain email (e.g., info@yourdomain.co.za) to your mobile device allows you to handle business inquiries on the go.

Required Information Before Starting:

• Email Address: full info@yourdomain.co.za
• Password: your cPanel email password
• Incoming/Outgoing Mail Server: mail.yourdomain.co.za
• IMAP Port: 993 (SSL)
• SMTP Port: 465 (SSL)

Setting Up on iPhone (iOS):

1. Open Settings > Mail > Accounts > Add Account.
2. Select Other, then Add Mail Account.
3. Enter your Name, Email, Password, and Description.
4. Select IMAP at the top.
5. Enter mail.yourdomain.co.za for Host Name under both Incoming and Outgoing Server settings.
6. Enter full email address and password for both Host Name sections.
7. Tap Save and verify SSL certificates when prompted.

Setting Up on Android (Gmail App):

1. Open the Gmail App and tap your profile icon > Add another account.
2. Select Other. Enter your custom email address and select Manual Setup > IMAP.
3. Enter your password.
4. Change Incoming Server to mail.yourdomain.co.za (Port 993, Security: SSL/TLS).
5. Change Outgoing SMTP Server to mail.yourdomain.co.za (Port 465, Security: SSL/TLS).
6. Complete setup and test by sending a test email.